Document Frozen Pipe Burst for Insurance Claims

Cost Savings

Checklist Tasks

• Photograph all visible water damage in each affected room for time-stamped evidence.
• Record a narrated video walkthrough to document the sequence and impact of the burst.
• List damaged property with model numbers, purchase dates, and estimated values.
• Obtain written statements from neighbors or building staff about the incident timing.
• Save all communication with landlord or manager to verify notification timelines.
• Request maintenance logs for past pipe inspections or repairs as supporting evidence.
• Document the temperature and weather at the time using an official weather source.
• Retain receipts for emergency expenses for potential reimbursement.
• Photograph the burst pipe, shutoff valves, and surrounding area to show the source.
• Note the date and time you discovered and reported the burst to management.
• Collect before-and-after photos—include earlier move-in images if available.
• Compile a timeline of your post-incident actions, e.g., water shutoff or moving items.