Dispute and Verify Utility Billing Accuracy

Cost Savings

Checklist Tasks

• Compare your current bill to the past 12 months for usage spikes or errors.
• Request the original meter reading report to confirm billed usage.
• Photograph your utility meter with a timestamp for verification.
• Review your lease for utility clauses and responsibility.
• Audit your bill for hidden fees or duplicate charges.
• Contact the billing department for a charge breakdown and rate changes.
• File a formal dispute with the utility, attaching documentation.
• Request a payment hold on disputed amounts to avoid late fees.
• Document all communications with names, dates, and promised actions.
• Ask neighbors if they have similar billing problems to spot systemic issues.
• Request an on-site meter inspection if issues persist.
• Follow up in writing with your landlord and utility on the dispute status.