Document Emergency Repairs in Rental Units

Cost Savings

Checklist Tasks

• Photograph the affected area from multiple angles before repairs begin.
• Record when the issue was discovered and when you reported it to management.
• Save all communication with management regarding the emergency.
• Request and log the names and companies of all maintenance personnel who enter.
• Log the maintenance visit time and note any delays between report and response.
• Ask the technician for the cause and document their explanation accurately.
• Note any items moved/damaged during repairs with photos and written details.
• Request a copy of the work order or service report for your records.
• Document incomplete repairs or temporary fixes and note follow-up plans.
• Record technician instructions for your actions after repairs, such as monitoring.
• Photograph the repaired area immediately after workmanship is completed.
• Summarize all discussed costs, clarify payment, and request written confirmation.